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Product Warranties / Safety and Usage

WARRANTY REQUEST FORM

Please click here for warranty request form

CORELLE® SAFETY AND USAGE INSTRUCTIONS

SAFETY AND USAGE INSTRUCTIONS

 

CORELLE® Glass Dinnerware

with porcelain or stoneware mugs

 

Read these instructions carefully before using your Corelle product.

Wash your new CORELLE® dinnerware before using to remove clear protective coating.

DINNERWARE PLATES AND BOWLS ARE MADE OF GLASS. MUGS ARE MADE OF PORCELAIN OR STONEWARE. REVIEW INFORMATION ON BOTTOM OF ITEMS PRIOR TO USE.

ALL GLASS, PORCELAIN AND STONEWARE CAN BE BROKEN and care should be taken in handling. A drop or knock against a hard object may cause immediate breakage or enough damage so that the item breaks later for no apparent reason. Such breakage may make a noise and can break into many small pieces. Be careful in handling as pieces may be sharp.

 

WARNINGS   

FAILURE TO FOLLOW THE WARNINGS BELOW MAY CAUSE AN ITEM TO BREAK OR SHATTER IMMEDIATELY OR LATER, RESULTING IN PERSONAL INJURY OR PROPERTY DAMAGE. THIS PRODUCT IS INTENDED FOR NORMAL HOUSEHOLD USE ONLY. THIS PRODUCT IS NOT INTENDED FOR INDUSTRIAL OR COMMERCIAL USE.

•    DO NOT USE ON STOVETOP, under a broiler/griller, under a microwave browning element, in a toaster oven, or on or near any other direct heating source such as range heat vents, pilot light, open flames, etc.

•    AVOID SUDDEN TEMPERATURE CHANGES. DO NOT add liquid to a hot item, place a hot item on a wet surface, or handle with a wet or cold cloth. These sudden temperature changes may cause the item to break or shatter. Handle hot items with a dry cloth or potholder.

•    DO NOT use to microwave popcorn or to hold or support popcorn bags, microwave convenience foods with special browning wrappers, etc. Some convenience food packaging is designed to heat rapidly in a microwave oven and may cause breakage.

•    DO NOT heat an empty vessel in a microwave oven. It may become too hot to  handle, crack or break.

•    DO NOT heat a small amount of food in larger dish in a microwave oven. It may become too hot to handle, crack or break.

•    DO NOT overheat oil or butter in microwave. Use minimum amount of cooking time.

•    DO NOT use or repair any item that is chipped, cracked, or severely scratched. Damaged items may break or shatter without warning.

•    DO NOT abuse by dropping or hitting against a hard object.

•    DO NOT use abrasive cleanser, scouring pads, or any object that will scratch items.

•    Place stoneware items on dry placemat or tablecloth to avoid scratching surfaces. The bottom of stoneware items may be rough.

DISCONTINUE USE SHOULD ANY ITEM BE MISUSED IN ANY MANNER AS STATED ABOVE, AS DAMAGED ITEMS MAY BREAK WITHOUT WARNING

 

USES:

CORELLE® Dinnerware can be used for serving and re-heating food. CORELLE Dinnerware can be used in microwave and pre-heated conventional ovens up to 350˚ F (176˚ C). To warm empty dinnerware for serving, use pre-heated conventional oven only. Porcelain and stoneware mugs are microwavable.

 

CARE:

Wash by hand or in automatic dishwasher. Load items to avoid bumping against other items during cycle. To remove gray or rust marks, clean with non-abrasive cleanser. If scouring is necessary, use only plastic or nylon cleaning pads with non-abrasive cleansers. DO NOT allow stoneware or porcelain mugs to soak/stand in water for an extended period of time. Applied heat after soaking may cause glaze cracking.

 

Corelle Brands Consumer Care Contacts:

Corelle Brands USA/Canada: Web: www.corelle.com

Corelle Brands Mexico, S. de R.L de CV: Tel: 5255 5378-3090

EMAIL: contactomexico@corellebrands.com

Corelle Brands (Asia Pacific) Pte Ltd - Shanghai: Tel: 86-21-5836-5343

Corelle Brands (Asia Pacific) Pte Ltd - Japan: Tel: 81 3-3441-8109

Corelle Brands (Asia Pacific) Pte Ltd - Singapore:Tel: (65) 6468-2008

EMAIL: AsiaConsumer@ corellebrands.com

Corelle Brands (Asia Pacific) Pte Ltd - Taiwan: Tel: 0800-013-482

Corelle Brands (Australia) Pty Ltd Sydney Metro: Tel: 61-2-9317-1000

Other Areas: Tel: 1-800-251-643

Corelle Brands (Korea) Co. Ltd: Tel: 822-2670-7800

 

CORELLE is a registered trademark, used with permission by Corelle Brands LLC, Rosemont, IL 60018.

 

After your purchase

If you have any questions, concerns, or if your set has arrived damaged, please contact us in the USA vis this website.

For your convenience, please do not return this product to the store.

We will work with you directly to resolve any problems, within the limits of the warranty otherwise applicable to this product. Corelle Brands LLC is committed to quality products and superior customer service.

International Regions:

Please see the contact list on our warranty for locations.

CORELLE® STONEWARE DINNERWARE USE & CARE AND WARRANTY

SAFETY, USE AND CARE

 

Read and save these instructions for best results with your new dinnerware.

 

These instructions apply to Corelle® Stoneware products.

 

Note: for Corelle Vitrelle, Corelle Everyday, Corelle Coordinates and Corelle Nature, refer to those separate Safety, Use and Care instructions.

 

Safety Warning

All dinnerware can break, including stoneware plates, bowls and mugs. You can help prevent damage and personal injury by following these guidelines.

 

1. When used near extreme heat, stoneware can break.

DO NOT use with:

 

StandardCountertopOther

Stovetop

Broiler

BBQ Grill

Microwave Browning Element

Stovetop Pressure Cooker

Toaster/Countertop Oven

Air Fryer

Slow Cooker/Crockpot

Rice Cooker

Grilling Appliance

Pressure Cooker

Multicooker

Direct Heating Source

Open Flames

Camping Stove

 

2. When heated or cooled too rapidly, stoneware can break.

 

While cooking, DO NOT:After cooking, DO NOT:

Transfer directly from freezer to microwave

Add liquid to hot items

Use to microwave popcorn

Microwave while empty

Microwave a tiny amount of food

Overheat oil or butter in the microwave

Use for foods with browning wrappers

Use to boil water (see note 2)

Place hot items in sink

Place hot items on a metal stove grate

Place hot items on a wet or cold surface

Handle hot items with a wet or cold cloth

 

Notes

  • The safest place for hot items to cool is on a cooling rack, dry potholder or dry cloth.
  • DO NOT boil water in any Corelle item on a stovetop.

 

3. If handled or cleaned improperly, stoneware can scratch or develop fine cracks, and can eventually break.

 

When handling, DO NOT:When cleaning, DO NOT:

Bump against hard objects

Attempt to repair when cracked

Use abrasive cleanser or abrasive scouring pads

Clean with hard objects, such as metal

 

Notes

  • If items crack or break, stop use immediately and USE CARE when picking up sharp pieces to avoid cuts.

 

Use

Your dinnerware is designed for serving food, and can also be used for reheating and storing food.

 

Can be used in:Stoneware Plates
and Bowls
Stoneware Mugs
with Silicon
Microwave
Refrigerator
Freezer

 

Notes

  • Handle hot items with a potholder or dry cloth.

 

Care

Cleaning carefully will help keep your dinnerware in good condition.

 

Can be cleaned:Stoneware Plates
and Bowls
Stoneware Mugs
with Silicon
Dishwasher
Hand washing
Cleaning padsPlastic or nylon onlyPlastic or nylon only
CleanserNon-abrasive onlyNon-abrasive only

 

Notes

  • Before first use, wash dinnerware items thoroughly.
  • Allow items to cool before placing in sink or water.
  • When using a dishwasher, load items to avoid bumping against other items.

 

IN CASE OF PROBLEMS Please do not return this item to the store. We will work with you directly to resolve any problems, within the limits of the warranty for this product. Corelle Brands LLC is committed to quality products and superior customer service.

 

For more information, contact Consumer Care.

 

LIMITED WARRANTY

 

Corelle® StonewareDinnerware: OneYear Limited Warranty

 

InstantBrands LLC promises to replace any CORELLE stonewaredinnerware item(plates, bowls, mugs) with a manufacturing defect within ONEyear from date of purchase. If the exact item is not available, it will be replaced with a comparable item. The foregoing warranties only apply to products damaged during normal household use. These warranties do not cover damage resulting from misuse, negligence, accidental breakage or attempted repair. For these warranties to apply, the owner must follow theapplicableSafety, Use and Careinstructions. Incidental and consequential damages are expressly excluded from this Warranty. Some jurisdictions do not allow this exclusion or limitation, so the above may not apply to you. These warranties give you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. This warranty is applicable to CORELLE products purchased through authorized dealers in each country, and void for CORELLE products purchased from other parties.

 

Should a warranty problem develop, contact Consumer Care atwww.corelle.com.KEEP THE PRODUCT;you may be asked to return it.

 

CORELLE is aregistered trademarkof InstantBrands Holdings, Inc.

 

© 2022InstantBrands LLC

 

Consumer Care

Soins aux consommateurs

Atención al consimidor

 

REGION / RÉGION / REGIÓNCONTACT / CONTACT / CONTACTO
U.S./Canadawww.corelle.com
Mexicomx.corelle.com
Shanghai86-400-680-3262
Japan81 3-3441-8109
Singapore / Singapura

(65) 6468-2008

AsiaConsumer@corellebrands.com

Taiwan0800-013-482
Australia

02-9317-1000 (Sydney Metro)

1800-251-643 (other areas)

Korea

822-2670-7886

KoreaCustomerService@corellebrands.com

 

CORELLE® DINNERWARE - VITRELLE® GLASS WARRANTY

Corelle Brands LLC will replace any item of Corelle® Vitrelle® glass dinnerware that should crack, break or chip within THREE YEARS from date of purchase. PORCELAIN AND STONEWARE MUGS ARE NOT INCLUDED. If the exact item is not available, it will be replaced with a comparable item. This warranty only applies to products damaged during normal household use. It does not cover damage resulting from misuse, negligence, accidental breakage or attempted repair.

For this warranty to apply, the owner must follow the Safety, Use & Care instructions. If you wish to make a warranty claim, contact the Corelle Brands Customer Care Center

KEEP THE PRODUCT, as you may be asked to return it. Incidental and consequential damages are expressly excluded from this warranty. Some jurisdictions do not allow this exclusion or limitation, so the above may not apply to you. This warranty gives you specific legal rights. You also may have other rights, which vary.

CORNINGWARE® FRENCH WHITE® COOKWARE LIMITED 1 YEAR WARRANTY

Corelle Brands LLC will replace, or exchange for product of equal value (at Corelle Brands' option) any CorningWare® aluminum cookware that is defective in material or workmanship within 1 year from the date of the purchase.

Damage from overheating or improper use of the aluminum product is not covered by this warranty, nor is scratching, discoloration, or other deterioration of the coated surface. The owner must follow the Safety and Usage Instructions provided with the product. Should a warranty problem develop, contact Corelle Brands via our online contact formKEEP THE PRODUCT. You may be asked to return it.

 

Incidental and consequential damages are expressly excluded from this warranty. Some jurisdictions do not allow the exclusion or limitation on incidental or consequential damages, so the foregoing limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CORNINGWARE is a registered trademark of Corning Incorporated, Corning, New York 14831, used under license by Corelle Brands LLC, FRENCH WHITE is a registered trademark of Corelle Brands LLC. Distributed by Corelle Brands LLC, Rosemont, IL 60018.

CW BY CORNINGWARE® WARRANTY

Corelle Brands LLC promises to replace any stoneware bakeware item or glass cover with a manufacturing defect within one year from date of purchase. Accidental breakage from impact is not covered. For this warranty to apply, the owner must follow the safety and usage instructions.

Incidental and consequential damages are expressly excluded from these warranties. Some states do not allow the exclusion or limitation of incidental and consequential damages, so the foregoing limitation or exclusion may not apply to you. Should a warranty problem develop, contact the Corelle Brands office nearest you (see list) and explain what happened. KEEP THE PRODUCT. You may be asked to return it. These warranties give you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Should a question develop in the USA, contact Corelle Brands via our online contact form.

CORNINGWARE® ETCH™ WARRANTY

Limited One Year Warranty - CorningWare® Stoneware Bakeware and Glass Covers

Corelle Brands LLC promises to replace any stoneware bakeware item or glass cover with a manufacturing defect within one year from date of purchase. Accidental breakage from impact is not covered. For this warranty to apply, the owner must follow the safety and usage instructions.

Incidental and consequential damages are expressly excluded from these warranties. Some states do not allow the exclusion or limitation of incidental and consequential damages, so the foregoing limitation or exclusion may not apply to you. Should a warranty problem develop, contact the Corelle Brands office nearest you (see list) and explain what happened. KEEP THE PRODUCT. You may be asked to return it. These warranties give you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Should a question develop in the USA, contact Corelle Brands via our online contact form.

CORNINGWARE® FRENCH WHITE, CASUAL COLLECTIONS, COLOURS, CREATIONS, TRADITIONS & RYKU WARRANTY

Limited One Year Warranty- CorningWare® Stoneware Bakeware

Corelle Brands LLC promise to replace any stoneware bakeware item with a manufacturing defect within one year from date of purchase. Accidental breakage from impact is not covered. Incidental and consequential damages are expressly excluded. Some states do not allow the exclusion or limitation of incidental and consequential damages, so the foregoing limitation or exclusion may not apply to you. For this warranty to apply, the owner must follow the safety and usage instructions For more information, email us via our online contact form. Keep the product. You may be asked to return it. This warranty gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction.

CORNINGWARE® PORTABLES™ WARRANTY

LIMITED ONE YEAR WARRANTY - CORNINGWARE® PORTABLES™ STONEWARE OVENWARE

Corelle Brands promises to replace any stoneware ovenware (dish) with a manufacturing defect within one year from date of purchase.

LIMITED ONE-YEAR WARRANTY PARTS/ACCESSORIES
Any non-stoneware ovenware part/accessory with a manufacturing defect will be replaced without charge within one year from date of purchase. Corelle Brands will replace at no charge (Corelle Brands option) provide a refund for any carrying case or hot/cold pack of the CORNINGWARE PORTABLES which is defective in materials or workmanship for one year from date of purchase. This warranty does not apply to any damage resulting from misuse. Accidental breakage from impact is not covered. Incidental and consequential damages are expressly excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you.

For these warranties to apply, the owner must follow the Safety and Usage Instructions. Should a warranty problem develop, contact Corelle Brands via our online contact form and explain what happened. KEEP THE PRODUCT. You may be asked to return it.
These warranties give you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction.

For more information on food handling, call USDA's Meat and Poultry Hotline 1-800-535-4555, 10:00 a.m. - 4:00 p.m. weekdays Eastern time.

CORNINGWARE is a Registered Trademark of Corning Incorporated, Corning, New York 14831.

CORNINGWARE® STOVETOP™ - PYROCERAM® WARRANTY

10 Year Limited Warranty Pyroceram & Glass-Ceramic Products

Corelle Brands LLC promises to replace any glass-ceramic (bowl) cookware item that breaks from hot or cold temperatures within 10 years from date of purchase.

2 Year Limited Warranty on Pyrex® Glass Covers

Corelle Brands LLC promises to replace any PYREX cover that breaks from oven heat within 2 years from date of purchase.

2 Year Limited Warranty Parts Limited Warranty Parts / Accessories

Any non-glass part/accessory with a manufacturing defect will be replaced without charge within 2 years from date of purchase.

This warranty does not cover damage resulting from negligence, misuse, abuse, institutional/commercial use or purposes other than normal household use.

This warranty does not apply to damage resulting from improper cleaning with abrasive cleaners, or cover the interior or exterior against discoloration or stains acquired during normal use.

The owner must follow the Safety and Usage Instructions provided with the product. Please contact our Consumer Care Center for warranty claims. KEEP THE PRODUCT. You may be asked to return it. Incidental and consequential damages are expressly excluded from this warranty. Some jurisdictions do not allow this exclusion or limitation, so the foregoing exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which may vary from jurisdiction to jurisdiction.

EKCO® KITCHENWARE / GADGETS WARRANTY

No Questions Asked Limited warranty. Corelle Brands LLC warrants all items to be free from defects in material or workmanship, and, on return, will gladly repair or replace it with the same item or one of a similar value at no cost to you. No questions asked. Please contact our Consumer Care Center for warranty claims.

Since 1888, we have proudly supplied fine products for the home. You can be confident that the EKCO brand stands for durability, excellent value and innovative design.

MAGNALITE® FIFTY YEAR LIMITED WARRANTY

Corelle Brands LLC. Will replace, or exchange for product of equal value (at Corelle Brands’s option) any Magnalite® aluminum cookware that is defective in material or workmanship within 50 years from the date of the purchase when used under normal household conditions.

Damage from overheating or improper use of the aluminum product is not covered by this warranty, nor is scratching, discoloration, or other deterioration of the aluminum surface. This warranty does not apply to staining, warping, pitting, or damage resulting from misuse, negligence, accidents or attempted repair. This warranty does not apply to the finish of the phenolic handles or knobs.

The owner must follow the Safety and Usage instructions provided with the product. Please contact our Consumer Care Center for warranty claims. KEEP THE PRODUCT. You may be asked to return it.

Incidental and consequential damages are expressly excluded from this warranty. Some jurisdictions do not allow the exclusion or limitation on incidental or consequential damages, so the foregoing limitations or exclusion may not apply to you.

This warranty gives you specific legal rights which vary from jurisdiction to jurisdiction.

CHICAGO CUTLERY® WARRANTY

Corelle Brands promises to repair or replace, or at Corelle Brands’ option, exchange for an item of equal or greater value any Chicago Cutlery® knife with defects in material or workmanship for the lifetime of the product. This warranty does not cover damage resulting from negligence, misuse, abuse, institutional/commercial use or purposes other than normal household use. This warranty does not cover wood blocks or cutting boards. Should a warranty problem develop, contact Corelle Brands Consumer Care. KEEP THE PRODUCT. You may be asked to return it. Incidental and consequential damages are expressly excluded from this warranty. Some jurisdictions do not allow this exclusion or limitation, so the foregoing exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which may vary from jurisdiction to jurisdiction.

 

Note: see separate Prime by Chicago Cutlery warranty.

 

CHICAGO CUTLERY is a registered trademark of Corelle Brands Holdings Inc, used with permission by Corelle Brands LLC, Rosemont, IL 60018.

© 2020 Corelle Brands LLC, Rosemont, IL 60018

CHICAGO CUTLERY® KNIVES SAFETY AND USAGE INSTRUCTIONS

Chicago Cutlery Knives Use & Care

Knife Care

  • For best results, hand wash your knives with soap and water and dry immediately.
  • Soaking wood-handled knives in water can remove the natural oils from the handles.
  • DO NOT put knives in the dishwasher. Dishwasher use may cause nicks on the blade edges. Additionally, the heat and detergent may have a corrosive effect on the knives and damage the handle.
  • DO NOT cut through bone with knives or use knives to poke, pry or separate frozen foods.
  • DO NOT use knives as screwdrivers or can openers. This is not their intended purpose and can bend or break the blade or edge.

 

Knife Storage

  • Sharp knives should never be stored loose in a drawer because contact with hard objects can dull the blade. Many CHICAGO CUTLERY sets are sold with a hardwood block for safe, convenient storage.
  • MAGNASTRIP® storage is another way for convenient and safe storage, saving counter space with a magnetic strip.
  • CHICAGO CUTLERY knives purchased individually are available in blade protectors. The blade protectors help keep the knife sharp and provide safe and convenient storage at home.

 

Sharpening

Sharpeners are not for use on scalloped or serrated edges. For optimum performance, knives should be sharpened after every couple of uses. Use a scouring powder after use to clean and remove metal particles from your sharpening steel. After cleaning the steel, rinse with water, dry it thoroughly and store in a dry place.

 

Sharpening Steel

  • Hold sharpening steel point down on flat stable surface such as a table or cutting board.
  • Angle knife blade approximately 15 degrees from the sharpening steel. Imagine the knife blade is at approximately 11 o’clock and 1 o’clock.
  • Pull the knife down and across the sharpening steel in a slight arc, pulling the knife handle toward you. Repeat on the other side of the steel.
  • Repeat these steps 3-5 times, alternating the right and left side of the cutting edge.

CHICAGO CUTLERY® CUTTING BOARDS

Chicago Cutlery Cutting Boards Use & Care

  • Hand wash with hot soapy water.
  • For tougher jobs, sprinkle salt on ½ of a lemon and use as a scouring pad.
  • Hand washing is recommended.
  • CHICAGO CUTLERY cutting boards are reversible to reduce possible food contamination. Use one side for meats and the other side for fruits and vegetables.
  • Protect counters, use as a serving board, and transport food from cutting to cooking.
  • The Polyworks™ cutting boards are dishwasher safe.

AB1200 CALIFORNIA DISCLOSURE NOTICES