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Frequently asked questions

Who do I contact for questions or concerns about products?

Email us via our online contact form. We strive to answer your questions within one business day. See our contact information for international inquiries.

During cooking, food sticks to my cookware. How can I prevent this?

Take the chill off foods before cooking. Remove foods from the refrigerator and allow them to warm slightly (10-15 minutes).

Preheat your pan over medium heat. Test the edge of the pan by tapping it lightly and quickly with your fingers. If it's hot to the touch, it's ready for cooking. Then add about 1 tablespoon of oil or butter and let that get hot. You should hear a sizzle upon placing your food items in the pan.

Turn down the heat! Keep heat at medium to medium-high for frying or sautéing. For simmering and longer stovetop cooking, use low heat. One way to test your pan to see if it's too hot is to do the butter test. Unpeel a stick of butter and coat the inside of your preheated pan. If the butter foams and turns brown, the pan is too hot.

Keep your cookware thoroughly clean, inside and out, for performance as well as appearance. Residue from previous cooking is a common cause of sticking, even on nonstick surfaces. Sometimes hot soapy water does not remove all the oils that build up over time. We recommend cleaning pans periodically with a non-abrasive cleanser.

Condition new pans before use by wiping the surface with a thin coating of shortening or oil. Use medium to low heat for best cooking results. Extremely high temperatures can cause discoloration and shorten the life of any nonstick finish. If higher temperatures are necessary, preheat the pan on medium for a few minutes. Nylon, plastic, wooden or rubber utensils are preferred. Metal utensils may be used with care, but don't cut in the pan.

Dishwashers will not affect the nonstick coating but may affect handles or knobs. Recondition the coating after dishwasher washing by wiping with thin coating of shortening or oil.

How should I clean my kitchenware products?

Most of our kitchenware products are dishwasher safe. Refer to packaging instructions to verify that an item is labeled as dishwasher safe. Some exceptions include gadgets with gearing such as can openers, items inappropriate for submerging in water such as scales or dial timers, any items made of wood, and all battery-operated items such as digital timers and thermometers. For best results, or if in question, hand wash items with a soapy cloth or sponge and dry immediately. Dishwashing tends to shorten the life of kitchenware products due to heat and aggressive detergents.

How do I care for my products?

Refer to the manufacturer’s instructions for care of all Corelle Brands products.

Where can I find warranty information on the Corelle Brands brands?

Check out the warranty information for each brand on our website. Click here

Do you have a catalog that you can send in the mail?

We currently do not have a printed catalog; however, you can sign up online for our email list and receive email messages detailing our many promotional events and exclusive web offers for additional savings.

How can I get coupons and discounts?

Sign up online for our email list and receive member-exclusive offers, coupons, sales and other announcements delivered directly to your email inbox. 

Do you offer online shopping?

You're at the right place! Shop online at corelle.com

Is your website safe?

Yes, corelle.com is Norton Secured by VeriSign and McAfee Secured, tested daily.

What is Corelle Brands' privacy policy?

We respect the privacy of individuals, as reflected in our privacy policy.

I'm having trouble ordering online. What can I do?

Contact our Customer Care Center or email us via our online contact form. We would be happy to troubleshoot the issue or help you place an order over the phone.

How do I change my email address or password on my account?

Please refer to the Managing My Account  section on corelle.com for directions.

Trouble Viewing Our Website?

Please be sure you are using the most recent version of your internet browser or mobile browser. We reccommend updating to one of these three most common web browsers: Internet Explorer (https://www.Microsoft.com), FireFox (https://www.mozilla.org) or Google Chrome (https://www.google.com/intl/en/chrome/browser)

Unfortunately, we do not support Internet Explorer 8 or earlier.

Can you ship my purchase to me?

We offer UPS Ground and UPS SurePost® for shipping within the United States and Canada.

When will I receive my order?

Please refer to our Delivery Times & Processing page for more details.

How do I check my order status?

To check your order status online, log into your account. You also email us via our online contact form.

Can I cancel or change my order?

When you place an order with us, it is processed immediately to help ensure your package is delivered within our estimate shipping time frames. Unfortunately, we are unable to change or cancel an order once it has been submitted.

How do I check the status of my rebate?

Contact ACB (Advertising Checking Bureau) at 877-444-0467.

An item on my order shows canceled, but I didn't cancel it. Why does it show that status?

Occasionally, orders or parts of an order are canceled by our system for various reasons, including:

   •Item(s) not available
   •Difficulty in processing payment information
If your order is canceled, you will receive an email notice explaining the reason for the cancellation. You will not be billed for any canceled items. If you are interested in placing a new order or if you have questions about a canceled order, email us via our online contact form.

My shipped product arrived broken; how can I get it replaced?

Email us via our online contact form. Please keep the product as you may be asked to return it.

What is your return policy?

Please refer to our return policy online.

How can I place a tax-exempt order?

Contact our Customer Care Center or email us via our online contact form. Tax-exempt purchases require a copy of a valid tax-exempt certificate.

I would like to place a large order. Who can I contact for pricing?

We offer discounts for deliveries to the same address over certain order values. Contact our Customer Care Center or email us via our online contact form.

I am located outside of the U.S. How can I place an order?

For international orders, refer to the online international inquiries list.

Do you offer gift wrapping?

No, unfortunately at this time we do not offer a gift wrapping service.

Can I return items to a Corningware, Corelle & more Retail Store?

Yes, please take your product in the original packaging and your receipt or packing slip to the store closest to you and we'll help process your return or exchange. In store and online purchases are refundable through our Corningware, Corelle & more Retail Stores. To find a store, use our store locator

What is Corelle Brands' company profile?

Headquartered in Downers Grove, IL, Corelle Brands and its affiliates manufacture and market glass, glass ceramic and metal cookware, bakeware, tabletop products and cutlery sold under well-known brands including CorningWare, Pyrex, Corelle, Chicago Cutlery, and Snapware  The Company employs about 3,000 people, and has major manufacturing and distribution operations in the United States, Canada, and Asia-Pacific regions.

Where can I find employment opportunities at Corelle Brands?

Check out the careers section on our website for employment information.

Who are the leaders at Corelle Brands?

Our executive team reflects expertise, commitment and a focus on innovation:

  •     Ben Gadbois - President and Chief Executive Officer
  •     Peter Chan - President and CEO Corelle Brands Asia
  •     BIll Hess - Chief Operating Officer
  •     Cathy Landman - Sr. Vice President and Chief Legal & Human Resource Officer
  •     Nick Hewitt - Executive Vice President and Chief Financial Officer

Where can I find the most recent news about Corelle Brands, its products or sourcing information?

How can I contact the Corelle Brands Public Relations Department?

For all media and blogger inquiries please contact media@corellebrands.com

Where can I find Corelle Brands financial information?

Corelle Brands LLC. is a privately held company and does not issue publicly traded stock.

How do I obtain a product sample for an article, book, TV show, movie or review?

Can I obtain a discount or donation for my church or service organization?

Although Corelle Brands donates regularly to certain organizations, we do not accept unsolicited donation requests.

Why are Corelle® products so durable?

Corelle® products are created using a special glass lamination process that thermally bonds two clear "skin" layers of glass to a white or beige "core" layer. This proprietary technique is unique to Corelle® - in fact, we invented it! 

Are Corelle® products lead-free?

We are very proud of our Corelle products, which are made of Vitrelle, a tempered glass consisting of glass laminated into three layers. Corelle was first introduced by Corning over 50 years ago and in 2000 started to be manufactured by the company known today as Instant Brands. All Corelle products meet the safety standards at the time of manufacturing.As manufacturing and regulatory practices have evolved, so have Corelle products. We routinely test Corelle products for lead and cadmium contents at internationally recognized, third-party testing laboratories. This testing confirms that our products comply with applicable federal and state safety regulations.

Corelle dinnerware has come in many different patterns over the years since it was first introduced by Corning and continued with Instant Brands, and many vintage/legacy pieces have become cherished collectors’ items. Before 2000, and before tighter lead content safety regulations, a small amount of lead was an ingredient in the decorating process of many household products. Instant Brands has conducted additional testing with an outside laboratory to determine whether vintage Corelle products made before 2000 comply with today’s consumer [your] expectations as to safety and whether it’s ok to use them as everyday dinnerware. The Company selected multiple patterns of vintage Corelle products, dating back to 1978 for testing.

The food surface contact testing was designed to identify whether any small amount of lead that may have existed in pre-2000 manufactured Corelle product leaches from the product in amounts above today’s acceptable lead-safety regulations. The small amount of lead used in decorations pre-2000 was encapsulated in glass before and after the decoration was applied to product and fired to above 750C. The Corelle manufacturing process has always encapsulated decoration in glass, using extremely high processing temperatures to ensure the glass decorations are sealed, which prevents food contact and intentionally decreases the extent of any lead migration to food.

The testing confirms that the vintage products tested comply with current FDA lead-safety regulations – so feel free to use them for everyday dinnerware.

Are Corelle® products covered by a warranty?

Yes. Corelle® dinnerware is covered by a limited three-year warranty against breakage, chipping, and staining under normal household use. This warranty does not cover accidental breakage. See details here

Are Corelle® Coordinates covered by a warranty?

Yes. Corelle® Coordinates carry a limited one-year warranty from the date of purchase. See details here

Who can I contact regarding my Corelle Coordinates® placemats, coasters, clocks, or glass lazy Susans?

Contact Conimar Corporation at 800-874-9735 or visit www.conimar.com for additional product information.

Who can I contact regarding my Corelle Coordinates® canisters, teakettles, napkin holders, cookie jars, spoon rests, trivets, pitchers, or salt and pepper shakers?

Please contact Jay Imports at 212-683-2727, extension 237.

Who can I contact regarding my Corelle Coordinates® burner covers, colanders, melamine spoon rests, chip and dip trays, or acrylic glasses?

Please contact Reston Lloyd at (800) 394-5693 or visit www.restonlloyd.com for additional product information.

Who can I contact regarding my Corelle Coordinates® counter saver or glass cutting board?

Please contact Vance Industries at 630-694-8500. 

Are Corelle® products microwave safe? My plates and bowls become hot in the microwave.

Yes, Corelle® dinnerware is oven safe up to 350° F (177° C) when used in accordance with the safety and usage Instructions that came with your product at the time of purchase. All attachments (foot and handle) are only safe up to 248° F (120° C). See details here

Why was my pattern discontinued?

We try to create dinnerware designs with lasting appeal but, unfortunately, some patterns lose their popularity over time. When this happens, we discontinue the pattern. Even if your favorite pattern has been discontinued, we may be able to locate the pieces you need. Contact our Customer Care Center or email us via our online contact form

Why are my Corelle® mugs made from a different material than my plates and bowls?

The glass lamination process used for Corelle® ware is ideal for making plates and bowls, but it unfortunately does not work well for cup or mug shapes. That's why we offer stoneware mugs with every Corelle® dinnerware set. 

I dropped my Corelle® dinnerware, and it shattered. I thought it was break and chip resistant. Why did this happen?

Although Corelle® dinnerware is made of Vitrelle® glass, known for its strength and durability, all glass is breakable. We offer a three-year warranty against breakage, chipping, and staining under normal household use. This warranty does not cover accidental breakage. 

Why does the surface of my Corelle® product look "pebbly"?

Before Corelle® products leave the factory, they are sprayed with an organic, non-toxic coating to help prevent damage during shipping. Wash your Corelle® ware with detergent and hot water before using it, or run it through a dishwasher cycle.

What causes the gray lines or marks on my Corelle® dinnerware?

Although Corelle® dinnerware is made of Vitrelle® glass, known for its strength and durability, metal utensils, silverware, metal dishwasher racks, metal cleaning pads, and stainless steel sinks may cause gray markings. These gray marks can be removed with a non-abrasive cleaner such as Zud®. 

Why are there stains on my Corelle® cups or mugs?

Each community's water supply is slightly different. That means Corelle® cups may stain due to mineral deposits from use of untreated water over time. The oils from coffee or tea may adhere to the sides of the cups because of the mineral deposits/residue in the water. These stains can be removed with a nonabrasive cleaner such as Bon-Ami®. Or, fill the cup 1/4 full with vinegar and clean with a paper towel. Rinse and dry thoroughly. DO NOT attempt to use bleach to clean the stains, as this will only lighten them. Stains may reappear if the water used for cleaning is left untreated. 

Why are there rust or brownish marks on my Corelle® ware?

No worry - rust-colored marks can be caused by iron deposits in your water supply or even by exposed metal parts in your dishwasher or drying rack. Try a nonabrasive cleaner such as Bar Keeper's Friend® or Zud®. 

Is Corelle® microwave safe?

Corelle® products can be used for serving and re-heating food in microwaves or pre-heated conventional ovens up to 350° F (176° C). To warm empty dinnerware for serving, use pre-heated conventional ovens only. Porcelain and stoneware mugs are microwavable

What are the benefits of Pyrex® brand products?

A kitchen staple for more than 90 years, Pyrex® glass bakeware can handle almost every job in the kitchen and is versatile enough to use in the refrigerator, freezer, oven, microwave, dishwasher and on the table. 

Are Pyrex® products covered by a warranty?

Yes - for details, click here to visit our product warranty section.

What is the maximum oven temperature for Pyrex®?

Pyrex® glass bakeware is designed for use in a completely preheated conventional or convection oven at any temperature that is called for in a baking recipe, provided you follow the Pyrex® Safety and Usage Instructions. Remember that Pyrex® glass bakeware is not to be used with any direct heat source such as on the stovetop or under the broiler. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Which is better Soda lime or Borosilicate glass?

As we produce both soda-lime and borosilicate glass this means that both materials meet our high-quality standards with over 100+ years of manufacturing experience. 
Both Soda Lime and Borosilicate are safe for use at any temperature called for in kitchen cooking given the Safety and Usage instructions are followed. Both are suitable for microwave and conventional/convection oven use. Both are dishwasher friendly. Additionally, both materials will not absorb stains or odors. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

What is the difference between soda lime and borosilicate glass?

Soda lime is slightly more resistant to impact breakage than borosilicate, and borosilicate is slightly more resistant to extreme thermal changes than soda lime. They share the same Use & Care instructions and are equally suited for your home cooking needs as long as the Use & Care instructions are followed. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Why does my Pyrex® baking dish have a raised center?

The raised area in the center of the Pyrex® dish is called a crown and creates a more stable bottom for the dish. If the dish was completely flat on the bottom, it would allow the dish to spin around on a countertop, table, etc. Crowning the inside of the dish makes the outside edges a point of contact and provides a more stable surface for the dish.

Why are the dishes in my set different colors/tints?

You may notice that some of our Pyrex® brand glassware has a slight tint of green or blue hue to the dish. It is not a coating or added color. It comes from the raw materials in the glass itself. The blue comes from adding cobalt to the raw materials. This does not affect the performance of the dish; it is purely cosmetic.

Are Pyrex® glass products diswasher safe?

YES - The dishwasher must be properly loaded to avoid items from making contact during the cycle. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

Are Pyrex® covers microwave safe?

YES -  The cover must be unsealed from the dish and lay off-center to allow steam to escape. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

Do Pyrex® products come with a warranty?

YES - A limited warranty applies for 2 years from the date of purchase for both dishes and covers (plastic, glass, and wood). Before use, please read all instructions, including the Safety and Warranty information.  Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit www.pyrexhome.com/product-warranties YES - A limited warranty applies for 2 years from the date of purchase for both dishes and covers (plastic, glass, and wood). Before use, please read all instructions, including the Safety and Warranty information.  Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

Can I use my Pyrex® dish in a broiler, stove top, grill or toaster oven?

NO - Do not use Pyrex® glassware on the stovetop (open flame, electric burner), under the broiler, in a toaster oven, or on a barbecue grill.  This type of use exposes Pyrex® glassware to potentially damaging direct heat sources. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

If my food becomes dry, can I add liquid to the dish?

NO - Adding liquid to hot glass may compromise the product’s strength, potentially resulting in breakage. Avoid sudden temperature changes. Prior to putting the dish in the oven, add enough liquid to cover the entire bottom of the dish for any foods that may release liquid while cooking such as meats and vegetables. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

Where can I place my hot Pyrex® dish when taking it out of the oven?

Place the hot glass dish on a dry cloth, wood or cork trivet, potholder or dry wooden cutting board. To avoid sudden severe temperature changes to the glass, NEVER place hot glass on a cold or wet surface. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Do you offer plant tours?

NO - We do not offer plant tours due to safety regulations.

Does Pyrex® contain Gluten?

NO

What is the best way to clean baked on food?

Once the dish has cooled to room temperature, we recommend soaking in warm soapy water then using a nylon or plastic scouring pad/scrubby. If more extensive cleaning is needed, we recommend using a non-abrasive cleanser. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

What is the value of my vintage Pyrex®?

Unfortunately, we do not have any information on what the value of your product may be. We recommend speaking to a qualified representative such as an Antique dealer in your area.

Can I engrave decorative designs and/or writing onto the glass?

NO - Pyrex® glass is not suitable for engraving, etching, etc. Intentionally altering the surface of a product will void its warranty and may subject the product to premature failure. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Can I engrave decorative designs and/or writing onto the glass?

NO - Pyrex® glass is not suitable for engraving, etching, etc. Intentionally altering the surface of a product will void its warranty and may subject the product to premature failure. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Will you ever bring back vintage items?

We appreciate your interest in our products. Currently, there are no plans to reintroduce any of our vintage styles or patterns. However, if there is a pattern or style you would like to see come back, please reach out to us through our Contact Center.  

How do I find the model number for a replacement cover?

To identify which cover, refer to the bottom of your bowl, dish, or container. Look for the volume (cup or quart) and the model number which should start with a 2, 3, 7, or 8. Once you have this information, please visit our website.

 

Choose the cover that matches the amount of cups or quarts the dish holds. (Hint: Storage containers will be in cups. Mixing bowls and baking dishes will be in quarts). Once you identify the cover, click on the image or description of that item. The model number will be listed in the bulleted details. EX: 7201 or C322.

How do I stretch a cover that is too tight?

Run hot water over the plastic cover for a minute or two (use extreme caution when dealing with hot water). Put the cover on the dish while still wet. Let the cover dry on the dish overnight. The hot water will expand the cover so that it fits and forms to the dish. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

How do I get lingering food odors out of a cover?

We recommend soaking in white vinegar overnight then washing with hot soapy water. Please note that as plastic is porous, this method may not remove all of the odor and it may just take time. We do not recommend storing foods with strong odors, such as onion or garlic, in the dish due to this reason.

My cover has warped. Can I straighten it?

NO - Once a cover has warped, there is no way to reshape it. If the cover is within our two-year warranty period, please contact us. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Can I wash my plastic covers in the dishwasher?

YES - Top Rack only. Failure to follow the safeguards and instructions may result in personal injury and/or property damage.  Visit our Product Warranties page.

Can my plastic covers be used in the refrigerator and freezer?

YES - Before placing in the freezer, please make sure to leave some headspace for the expansion of food contents. After removing from the freezer, let the dish and cover defrost before attempting to remove the cover. Plastic is brittle when frozen and can easily crack. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Can my plastic cover go in the oven?

NO - Pyrex® lids comprised of plastic must not be used in conventional or convection ovens because they will melt. Plastic covers are safe for use in the microwave and for food storage. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Is Pyrex® glass considered Kosher?

NO

Can I use my Pyrex® glass baking dish with my chaffing/buffet server dish that uses a candle or Sterno to keep the food warm?

NO - Pyrex glass cannot be used with a chaffing/buffet server dish as this is a direct heat source. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties page.

Can I use my Pyrex® glass dish in my air fryer?

NO - Pyrex glass cannot be used in an Air Fryer as this is a direct heat source. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can my Pyrex® glassware break if it’s dropped, knocked against a hard surface, or struck with a hard utensil?

YES - Always handle your Pyrex® glassware with care. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Should I continue to use my Pyrex® glassware if a piece becomes chipped, cracked or deeply scratched?

NO - The strength of the dish may be compromised causing it to break or shatter (even long after a chip or crack appears). Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

How should I clean up my Pyrex® glassware if it breaks?

If you do break a piece of Pyrex® glassware, use protective wear such as thick gloves and a great deal of caution cleaning up the broken glass. Pieces can be extremely sharp and widely spread from the point of breakage. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can my Pyrex® glassware get extremely hot in both conventional and microwave ovens?

YES - So use protective wear such as pot-holders to handle heated glass. Never touch the hot glass with your bare hands, or allow it to come into contact with your body. Keep hot glass well out of children’s reach. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Does my oven need to be preheated when using my Pyrex® glassware?

YES - Always completely preheat your oven to the desired temperature before placing your Pyrex® dish inside it. While the glass is designed for temperatures typically used in baking, it can break when exposed to the direct heating element while the oven is preheating. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can my Pyrex® glassware withstand direct heat or come into direct contact with a heating element?

NO - Do not use Pyrex® glassware on the stovetop (open flame, electric burner), under the broiler, in a toaster oven, or on a barbecue grill. Exposing Pyrex® glassware to direct heat sources can damage the dish. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

How do I cook items that may release liquid (including fat, food juices, or moisture from frozen foods) in my Pyrex® glassware?

Add enough liquid to cover the bottom of the dish before you put it in the oven. This serves to minimize any potential sudden temperature change that may occur as the food releases liquid. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Once a Pyrex® dish is already hot, can I add liquid to it (for example, by basting with liquid not already in the dish)?

NO - Adding liquid to hot glass may compromise the product’s strength, potentially resulting in breakage. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can I place a hot Pyrex® dish directly on a countertop or wet, cool or metal surface?

NO - Place the hot Pyrex® dish on a dry cloth, potholder, wooden trivet, and/or cooling rack. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Are my Pyrex® glassware and lids dishwasher safe?

YES - Pyrex® glassware and lids are dishwasher safe, making cleanup easy and carefree. In the dishwasher, keep both plastic lids and glassware away from direct heat. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

How do I wash my Pyrex® glassware by hand?

Use non-abrasive cleansers. To remove baked-on foods, soak the dish and use a plastic or nylon cleaning pad if scouring is needed. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can I use my Pyrex® dish to microwave popcorn or heat foods in browning wrappers?

NO - Do not use Pyrex® glassware to microwave popcorn or heat foods in browning wrappers. Microwavable popcorn bags and browning wrappers are specially designed to concentrate heat in targeted areas and may damage the glass. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can my Pyrex® dish go directly from the refrigerator or freezer to the oven or microwave?

Although it is perfectly fine to take your Pyrex® glass dish from the refrigerator and put it directly into a completely preheated conventional or convection oven, we advise allowing your frozen dish to thaw completely before placing it in a completely preheated conventional or convection oven. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can I use my Pyrex® measuring cup to melt wax?

NO - Pyrex® measuring cups are intended for food preparation and cooking only and have not been tested for this application. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can my Pyrex® dish go directly from refrigerator or freezer to oven or microwave?

NO - Please allow the dish to come to room temperature before inserting into a preheated oven or microwave. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can I heat an empty Pyrex® dish in the microwave to warm or sterilize it?

NO - DO NOT heat a tiny amount of food or an empty dish in the microwave. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can I heat butter or oil in my Pyrex® dish?

YES - DO NOT overheat fats such as butter or oil and follow the recommended times for your microwave. Refer to your microwave owner's manual or use and care for foods and timing. Failure to follow the safeguards and instructions may result in personal injury and/or property damage. Visit our Product Warranties and Safety Usage page.

Can you manufacture custom pieces?

NO - At this time, we do not manufacture custom pieces.

Can my plastic covers stain and/or retain odors?

YES - The plastic material the covers are made of is porous and may retain colors and/or odors from certain foods.  This is a natural characteristic of the material and cannot be controlled.

How do I remove a stain from my plastic cover?

We cannot guarantee that you will be able to completely remove a stain. Soak the lid in a mixture of water and vinegar and/or try to use a non-abrasive cleanser to lighten stains.

How can I prevent stains on my plastic covers?

To prevent staining, we recommend not filling the dish to the rim/top. Leaving about a 1/2"" to 1"" gap will allow room for foods to expand when cooled or frozen, thus preventing them from coming in to contact with the plastic cover. Adding a layer of plastic wrap, wax, or parchment paper before placing the plastic cover, can also help protect the plastic cover.

Do current Pyrex® products contain lead, cadmium or heavy metals?

All current products have lead-free enamels, and all of our decorations have always met the established FDA guidelines as they have evolved.

Corelle Brands values the safety of its products and our consumers. You will be comforted to know that we routinely test our Pyrex® products for harmful lead and cadmium content at internationally recognized, third-party laboratories.

This testing confirms that our products comply with all applicable federal and state safety regulations, including those related to lead and other heavy metals, content, and that they are safe to use in a manner consistent with their use and care instructions."

Do Pyrex® plastic covers contain BPA, BPS, BVP, Latex, Phthalate, Polycarbonate, Polychlorinated Vinyl, Polystyrene, PFAS, or PVC?

Our Pyrex®, Snapware®, CorningWare® and Corelle® brands plastic items are a composite of ingredients that, in the amounts included in the material, meet all FDA requirements for food contact materials. Our plastic items DO NOT contain BPA, BPS, BVP, Latex, Phthalate, Polycarbonate, Polychlorinated Vinyl, Polystyrene, PFAS, or PVC. We are also California Proposition 65 compliant.

Can I use my Pyrex® glass dish in my electric pressure cooker?

Many Pyrex® storage containers and baking dishes can be used in your Instant Pot® brand product. To see which size glassware dish fits in specific Instant Pot® products, see our compatibility chart at www.pyrexhome.com

Pyrex Littles Silicone Storage Howto Videos

Are CorningWare® products covered by a warranty?

Yes - for details, click here to visit our product warranty section

Why are there gray marks on my CorningWare® casseroles, and how can I remove them?

The gray marks are most likely from metal utensils, which should not be used with CorningWare® casserole dishes. Instead use wooden, nylon or plastic utensils. To loosen food before cleaning, allow the bakeware to soak and then use only plastic or nylon cleaning pads with nonabrasive cleansers. A soft sponge with a non-abrasive cleaner should remove the gray marks. 

What are the advantages of owning the new French White® products?

The five new shapes - each with new handle designs for safety and comfort - are ideal for complementing your current French White® collection or starting a new one. The glass covers provide a contemporary look, and the plastic covers are vented with an inner seal to optimize freshness. The new design eliminates areas where food can become trapped, allowing room for fingers to easily wipe away remnants. Plus, the new pieces are all dishwasher safe. 

Why are the new French White® plastic covers preferred over plastic wrap, aluminum foil or plastic containers?

The new gasket-sealing plastic covers feature a unique design to help keep your stored food as fresh as possible. Simply press down the cover and close the steam vent to create a tight seal. Later, simply pop the steam vent to open the seal. 

What appliances can CorningWare® products be used with?

All CorningWare® oven bakeware products (including metallic-banded French White® products) can be used in conventional, convection and microwave ovens as well as in the refrigerator, freezer and dishwasher. 

Where can I find information on the Corningware® percolator?

Corningware Percolators have been discontinued for some time and no parts are available. If you have a specific question you need assistance with, please email us via our online contact form

What are the warranty and use & care for CorningWare® Pop-Ins™?

All CorningWare® stoneware bakeware is covered by a limited one-year warranty. For details, check out our warranty section. 

All CorningWare® stoneware bakeware items are breakable. Failure to follow these instructions may result in personal injury or property damage. Tempting as it may be, do not use on stovetop, under a broiler/griller, under a microwave browning element, in a toaster oven, or on or near any other direct heating source such as range vents, open flames, etc. See full instructions for stoneware bakeware in our use & care section. 

Are Chicago Cutlery products covered by a warranty?

Chicago Cutlery® knives are warranted to be free of defects in material &workmanship under normal household use for the lifetime of the product. 

How should I sharpen fine-edge Chicago Cutlery® knives?

Sharp knives are safer than dull ones because dull knives require more pressure for cutting, which can result in slipping. 1. Hold sharpening steel point down on flat stable surface like table or cutting board 2. Angle the knife blade so that it is approximately 15 degrees from the sharpening steel 3. Pull the knife down and across the sharpening steel in a slight arc, pulling the knife handle toward you. Stroke the entire blade edge from base to tip. 4. Repeat on the other side of the steel. 5. Repeat steps 3 &4 three to five times, alternating the right and left side of the cutting edge. Knives should be sharpened after every couple uses for maximum performance. Use a scouring powder to clean and remove metal particles from your sharpening steel. After cleaning the steel, rinse it with water, dry it thoroughly and store it in a dry place. 

How should I clean Chicago Cutlery knives?

For best results, hand wash your knives with a soapy cloth and dry immediately. Soaking wood-handled knives in water can remove the natural oils from the handles. Dishwashing may cause banging against other dishes that can nick the edges. Additionally, the heat and detergent may have a corrosive effect on the handles. 

How should I store Chicago Cutlery knives?

Sharp knives should never be stored loose in a drawer because contact with hard objects can dull the blade, and reaching into a knife drawer can be very dangerous. We recommend storing your knives in a hardwood block for safety and convenience. Many Chicago Cutlery® sets include a hardwood block for storage. Empty Chicago Cutlery® hardwood blocks are also available at many retailers. 

What's the difference between stamped & forged blades?

Stamped knives are punched out of a single sheet of steel, resulting in thin, light blades. Forged knives are made from one piece of steel that is heated until soft then pounded into shape with a hammer. Forged knives are strong and heavy with a bolster (located where the blade meets the handle) for safety and balance. Chicago Cutlery offers a wide variety of knives with both stamped and forged blades. 

Where can I buy commercial-grade knives?

Commercial-grade knives are available through the following distributors: 

  •    Gamco 
  •    Hantover Bunzl-Koch Supplies 
  •    Memco Southland Industrial Supply 

Should Snapware® food storage containers be washed before use?

Yes, we recommend washing all containers before storing food in them. Please follow the directions that came with your container or read the Use & Care Instructions. 

Are Snapware® products BPA free?

Yes, every product that Snapware® currently sells is completely free of bisphenol-A (BPA). Snapware is committed to providing customers with safe, high quality and innovative storage containers, and removing BPA from all products is an important part of doing just that. Recently there has been much debate over the safety of BPA, which is a component of polycarbonate used in many plastics. BPA can potentially leach from containers when heated (via microwave or other methods), ultimately creating a safety risk when in contact with food. Due to these potential hazards, Snapware's extensive product lines are manufactured entirely without the use of BPA. We back our BPA-free claim with continuous material testing conducted by an internationally recognized independent lab. For additional details on BPA, visit https://www.factsonplastic.com/. 

What is your replacement policy?

Corelle Brands LLC guarantees that all Snapware® products shall be free from defects in material and workmanship. If you do have a lid or container that breaks, contact our Consumer Care Center; we would be happy to replace it for you. Always keep your product as you may be required to return it. 

How can I remove the product barcode sticker?

Our lids all use removable adhesives that should come off easily; however, sometimes heat and other factors make the stickers difficult to remove completely. In this case, before washing, use a hair dryer to heat the label. Then peel it off. You also can use any type of oil or any product specially designed to remove adhesive stickers. 

What type of plastic are airtight canisters made of?

Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are made from polyethylene teraphthalate (PET). The lids are made from polypropylene, and the gasket seals are made of sanoprene. These plastics are 100% BPA free. They are food safe and FDA approved. 

Are airtight canisters microwave safe?

No. Airtight Canisters, Make-A-Gift® jars, Pet Treat, and Yarn-tainersTM are NOT designed for use in the microwave. Please read the complete Use and Care instructions. 

Is it OK to wash airtight canisters in the dishwasher?

No. Airtight Canisters, Make-A-Gift® jars, Pet Treat, and Yarn-tainersTM are NOT dishwasher safe — hand wash only. Please read the complete Use and Care instructions. 

Can airtight canisters go in the freezer/fridge?

Yes, all Snapware® containers are designed for use in the freezer and refrigerator. Please read the complete Use and Care instructions. 

What type of plastic are airtight containers made of?

Both the lids and vessels are made of polypropylene (PP) and the seals are made of silicone. These plastics are 100% BPA free. Containers are food safe and FDA approved. 

Are my airtight containers microwave safe?

Yes, all airtight containers are microwave safe. Please read the complete Use and Care instructions. 

Is it OK to wash my airtight containers in the dishwasher?

Yes, all airtight containers are dishwasher safe. Please read the complete Use and Care instructions. 

Can I airtight containers go in the freezer/fridge?

Yes, all Snapware® containers are designed for use in the freezer and refrigerator. Please read the complete Use and Care instructions. 

How do I get a replacement latch?

Corelle Brands LLC guarantees that all Snapware® products shall be free from defects in material and workmanship. If you do have a latch that breaks, contact our Consumer Care Center; we would be happy to replace it for you. Always keep your product as you may be required to return it. 

What type of plastic is Smart Store made of?

Both the lids and vessels are made of polypropylene (PP) which is 100% BPA free. Containers are food safe and FDA approved. 

What type of plastic is Smart Store made of?

Both the lids and vessels are made of polypropylene (PP) which is 100% BPA free. Containers are food safe and FDA approved. 

Are my Snap N Stack containers microwave safe?

Yes, all Snap 'N Stack containers are microwave safe. Please read the complete Use and Care instructions. 

Is it OK to wash my Snap N Stack containers in the dishwasher?

Yes, all Snap N Stack containers are dishwasher safe. Please read the complete Use and Care instructions. 

Can I use my Snap N Stack containers in the freezer/fridge?

Yes, all Snapware® containers are designed for use in the freezer and refrigerator. Please read the complete Use and Care instructions. 

How much weight do Snap N Stack products hold?

Our weights vary depending on the size of the containers. The capacities listed below are divided among all the trays of that size; we do not recommend using more than 5 trays latched together. You may notice some slight bowing of the lid as you lift full containers. This is normal and expected, and should hold just fine.

Size LidMaximum total capacity
Small (6" x 6")10 lbs.
Medium (6" x 9")19 lbs.
Large (10" x 14")20 lbs.
X-large (12" x 12")20 lbs.

Why don't the cardboard dividers fit in the slots in the ornament storage containers?

The dividers are not meant to fit into the slots on the side of the container. The purpose of these slots is to provide durability when stacking your trays.